Frequently Asked Questions
Find answers to common questions about our eldercare services
Pricing
Our plans start at PKR 15,000 per month for essential care. We offer three tiers: Tier 1 (Essential), Tier 2 (Comprehensive), and Concierge (Premium). Pricing depends on the level of care needed. Contact us for a customized quote based on your parents' specific requirements.
Yes, we offer special family plans and discounts for families caring for two parents. Contact our care advisors to learn more about our family pricing options and how we can customize a plan for your specific situation.
Care
All our caregivers undergo thorough background checks, verification of credentials, and training. We match caregivers based on your parents' needs, personality compatibility, and specific requirements. We ensure all caregivers are licensed, experienced, and compassionate.
We understand that compatibility is important. If there are any concerns, we will immediately assign a different caregiver. Your parents' comfort and trust are our top priorities, and we work to find the perfect match.
Safety
All caregivers undergo comprehensive background checks, reference verification, and security screening. We maintain detailed records and conduct regular quality assurance checks. All caregivers are bonded and insured.
Technology
Our real-time dashboard provides updates on visits, health metrics, medication compliance, and any concerns. You can access it from anywhere via web or mobile app. You'll receive instant notifications for any important updates or emergencies.
Emergency
Our emergency response team is available 24/7. In case of an emergency, we immediately coordinate medical care, notify you in real-time, and ensure proper follow-up. We work with local hospitals and medical facilities to ensure your parent receives the best care.